Broadoak Group Limited is an Independent Financial Adviser(IFA) set up to provide impartial, quality financial plans to help both private and business clients organise their affairs to achieve their goals. Broadoak is subject to the stringent regulations imposed by the Financial Services and Markets Act 2000 (FSMA) and the Financial Services Authority. A strong commitment to the latest Information Technology allows us access to an extensive range of products and services, which in turn ensures our clients keep pace with a changing financial world. The Directors and Consultants of Broadoak have a vast experience between them of the Financial Services industry, covering investment, banking, life, tax planning and pensions. No two clients are the same. Because of this, Broadoak's comprehensive financial strategy service is totally geared to meeting the specific needs and aspirations of its clients. Broadoak also specialises in working closely with Solicitors and Accountants, helping them meet the financial needs of their clients. Broadoak is totally responsive to individual client requirements and is committed to providing the ultimate quality of trustworthy service. All our staff are professionally qualified in their field and our commitment to ongoing personal development ensures that our professional approach is maintained.
The Value of Independent Financial Advice
Independent Financial Advice is informed advice based on thorough research of the
whole range of investments, and investment providers, currently available. From
that research we are duty bound to provide you, the investor, with recommendations
most appropriate to your own requirements. Our recommendations will not be tied to
the interests of any one investment company, or to those who simply remunerate us.
Careful selection and variation is important because in our experience no one
investment company has ever held a monopoly of the best investments available.
Please click here for a copy of our "Key facts" document
INVESTMENT SERVICES
Broadoak Group Limited is permitted to arrange and effect a wide range of
financial services these are broadly summarised as: Collective Investments (e.g. Unit
Trusts, Investment Trusts and OEICs), ISAs, PEPs, Life Assurance, Income Protection and
Critical Illness Assurance. Pensions, Bank and Building Society Investments, National
Savings Investments and TOISAs for private and corporate clients. We are also authorised
for pension transfer business.
When we have arranged any investment for which you have given instructions we will not
give you any further advice unless you request it, but will be glad to advise you at any
time you ask us to.
Broadoak Group Limited does not handle clients money.
We never accept a cheque made out to us (unless it is in settlement of charges
or disbursement) or handle cash. Any commission rebate to a client remains the property
of Broadoak Group Ltd until it is paid to the client.
MATERIAL INTERESTS
Broadoak Group Limited offers independent advice, but occasions can arise where
we or one of our other clients will have some form of interest in business being
transacted for you. If this happens or we become aware that our interests or those of one
of our other clients conflict with your interests, we will write to you and obtain your
consent before we carry out your instructions, and detail the steps we will take to ensure fair treatment.
TERMINATION OF AUTHORITY
You or we, may terminate our authority to act on your behalf at any time,
without penalty. Notice of this termination must be given in writing and will take effect
from the date of receipt. Termination is without prejudice to any transactions already
initiated which will be completed according to these terms of business unless otherwise
agreed in writing. You will be liable to pay for any transactions made prior to termination
and any fees which may be outstanding.
FINANCIAL SERVICES COMPENSATION SCHEME
We are covered by the Financial Services Compensation Scheme. You may be entitled
to compensation from the scheme if we cannot meet our obligations. This depends on the type
of business and the circumstances of the claim. Further information about the compensation
arrangements is available in the ‘Keyfacts about our services’ document or from the Financial
Services Compensation Scheme.
COMPLAINTS
If you should have any complaint about the advice you receive or a product you
have bought please write to the Compliance Officer at Broadoak Group Limited 60/61 Queen Square, Bristol. BS1 4JZ.
Telephone 0117 9491111. If following our subsequent investigation and response
you are still not satisfied you may contact the Financial Ombudsman Service.
Full details are contained within our internal complaints procedure, which
is available to you on request at any time.
RIGHT TO WITHDRAW
In the case of any non packaged products, ISA or PEP recommendation
we will inform you in writing of any right to withdraw or cancel you may have or,
if it is the case, we will inform you in writing that no such rights will apply.
INVESTMENT RISK
As the value of an investment can fall as well as rise, you may not
get back the full amount invested. Past performance is not necessarily a guide
to future performance. You will receive full details prior to the completion
of the contract and if you feel the risk profile of the recommended investment
is not suitable then you should not proceed.
DISCLOSURE OF CLIENT PERSONAL DATA
Information provided by you may be held, processed, disclosed and
used by ourselves, professional advisers and any associated companies in servicing
our relationship with you. Where services are provided to Broadoak Group Limited
by third parties then circumstances may arise which warrant the disclosure of
more than just your basic contact details. On these occasions such as processing
business, and dealing with compliance and regulatory issues you agree that
personal information
held by Broadoak Group Limited may be disclosed on a confidential basis, and
in accordance with the Data Protection Act 1998, to such third parties.
You agree that this information may be transferred electronically, e.g. email.
You also agree that we or any such third party may contact you in future
by any means of communication which we consider appropriate at the time.
MONEY LAUNDERING REGULATIONS
We adhere strictly to the UK Money Laundering Regulations and will not
process any business until our verification requirements have been met. We take no
responsibility for any delay where money laundering verification is outstanding.
If verification is not received in a timely manner we may return any application
forms or monies to you uninvested. Further details are available upon request.
PAYMENT FOR SERVICES
We normally derive our income from commission paid to us by life assurance companies and the operators of collective investment schemes through which investments are made. We will tell you the amount of commission payable to us on any such investment. If we receive a commission or other form of benefit from the issuer of a security or from another intermediary, we will inform you, but we will not tell you its amount unless you ask us to do so. Alternatively, if you or we propose to operate on a fee basis, we will agree its basis, frequency and method with you in writing before we carry out any chargeable work. Should we receive commission from any third party in relation to transactions arranged for you, we may offset the amount received against any fees due.
ACCOUNTING TO YOU
Unless in exceptional circumstances, we will confirm to you in writing the basis or our reason for recommending the transaction executed on your behalf. We will also make arrangements for all your investments to be registered in your name unless you first instruct us otherwise in writing. We will forward to you all documents showing ownership of your investments as soon as practicable after we receive them; where a number of documents relating to a series of transactions is involved, we will normally hold each document until the series is complete and then forward them to you.
INVESTMENT OBJECTIVES & RESTRICTIONS
Following the issue of this letter any subsequent advice or recommendation offered to you will be based on your stated investment objectives, acceptable level of risk and any restrictions you wish to place on the type of investments or policies you are willing to consider. Details of your stated investment objectives will be included in the suitability letter we will issue to you to confirm our recommendation.
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The information on this website is intended for UK residents only.
